Privacy Policy
This Privacy Policy explains how ShieldID Network collects, uses, and shares information when you use our website and directory services.
Information We Collect
We collect information you voluntarily provide to us, such as when you submit a quote request or use our Match Concierge. This may include your name, phone number, email address, vehicle details, and service preferences.
How We Use Information
We use your information primarily to route your request to the selected member shop or to match you with an appropriate local installer. We also use basic analytics to understand how our directory is used and to improve our services.
Analytics and Cookies
We use Google Analytics to measure website traffic, usage patterns, and engagement. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/. You can manage your preferences using our on-site control.
California Privacy Choices
We provide a browser-level control that allows you to disable nonessential analytics on this browser. We also honor the Global Privacy Control (GPC) as an opt-out preference signal. No account or identity verification is required to use this browser-level control.
Please note that if you intentionally submit quote information or use our Match Concierge, that information may still be routed to the selected independent shop to fulfill your request, regardless of your analytics preferences.
Information Sharing
When you request a quote or matchmaking service, we share your submitted information with the independent member shop(s) so they can contact you regarding your request. We also use service providers (such as Total Internet) to support our digital infrastructure.
SMS and Communications
If you provide a phone number and consent to messaging, you may receive SMS communications regarding your request. You can opt out at any time by replying STOP, or reply HELP for assistance.
Independent Shops
Please note that ShieldID Network is a directory and routing service. The member shops are independent businesses. Any service agreement, warranty, or transaction is solely between you and the independent shop.